Website terms
Terms & conditions
These draft terms distinguish a website enquiry from a confirmed hotel reservation and require final legal approval.
Website use
Website content is provided for general information and enquiry purposes. Users should not attempt to disrupt the website, misuse its forms or submit inaccurate or unlawful content.
Enquiries are not confirmations
Submitting a booking, dining, spa or event enquiry does not create a confirmed reservation. A booking becomes confirmed only when the hotel issues written confirmation and any required payment is successfully completed.
Rates and availability
Room rates, inclusions, taxes, inventory and offers may change. The reservations team will provide the applicable price and terms for the requested dates before confirmation.
Cancellations and changes
Cancellation, amendment, no-show and refund terms may vary by rate or offer. The terms included in the hotel’s written booking confirmation will apply.
Third-party services
Links to maps, messaging services, payment providers or external websites are operated by third parties and may be subject to their own terms and privacy practices.
Accuracy
Reasonable care should be taken to keep property information current. Temporary closures, maintenance, weather and operational changes may affect facilities. Contact the hotel for time-sensitive details.